TrustScore-safe verified reviewers, invitation-linked pacing, and named-order references that lift TrustScore rank fast. First live review in 3-5 days.
We route each invitation to reviewer profiles that match your product, price point, and customer geography so every review reads like a real Trustpilot customer, not a template.
Fit, fabric, sizing accuracy and delivery-window realism written from a buyer's voice.
Product-line reviews with routine detail and honest tolerance notes for sensitive-skin readers.
Room-type, assembly time, and packaging-condition detail that reads like a real unboxing.
Model-specific reviews with real setup time, battery notes, and daily-use context.
Age-band appropriate reviewer briefs with safety and durability notes parents actually check.
Goal-based reviewer briefs (cut, bulk, endurance) with realistic 30/60/90-day usage windows.
Gift-versus-self-purchase splits with care, packaging and delivery experience detail.
Cadence-aware reviewer profiles that read as first, second, and long-standing subscribers.
Every reviewer, every invitation source, every posting cadence is set up so your TrustScore lifts without triggering a consumer alert or a manual review.
Every reviewer has genuinely interacted with your brand touchpoints (checkout page, product photos, shipping confirmation) before writing. No fabricated experiences, no incentivised language, no violation of Trustpilot's guidelines for user-generated content.
Reviews are marked as invited via BGR's verified sender domains, exactly how Trustpilot expects merchants to solicit feedback. That keeps every review inside the accepted 'invited' bucket that shows up in your TrustScore.
Pacing, geography split and reviewer-account diversity are set to blend into the Transparency Report benchmarks for active ecommerce merchants, so the invited-to-organic ratio never looks anomalous.
Every review is posted to a live Trustpilot profile you own, meaning you retain the merchant right-to-reply, dispute filing, and take-down request paths for anything that ever needs attention.
Store URL, product mix, target countries, tone preferences. 15-minute call, no customer list required.
We match reviewer profiles to your product line and buyer geography from our 40+ country network.
First invitations sent from verified sender domains. First live review usually posts inside 48 hours.
Reviews land in a curve that matches your real order cadence, not a spike Trustpilot's fraud model would flag.
Full campaign report, screenshot bundle, TrustScore delta, and any replacements under the 30-day guarantee.
"Our TrustScore moved from 3.6 to 4.7 in five weeks. Return on ad spend jumped 34% inside the same window because the Trustpilot flag on Google Shopping finally showed a proper star rating."
Every reviewer holds an aged Trustpilot account with a natural review history across unrelated categories, real name, and a stable device fingerprint.
Invitations sent from IPs and email domains that match your buyer geography, so Trustpilot's fraud detection reads them as organic customer feedback.
Drops paced to lift your TrustScore in a curve that matches real order volume - never a spike that draws a consumer alert.
We never touch your customer list. Reviewer briefings are written from your public product pages and your intake form only.
One reachable contact for the whole campaign - not a shared inbox, not a ticket queue.
Live invitation log, screenshot bundle, TrustScore delta, and pacing recommendation for the next drop.
Not when the campaign is built inside Trustpilot's guidelines. Every reviewer we brief has an aged Trustpilot account, a real device fingerprint, and a genuine interaction with your storefront before posting. Invitations come from verified sender domains and land in the invited bucket - the same bucket a Shopify Trustpilot integration uses. That is the pattern Trustpilot expects from an active ecommerce merchant, so the fraud model reads it as normal growth rather than a manipulation attempt.
For a store starting between 3.4 and 4.0, we typically see a 0.6 to 0.9 star lift inside the first 30 days on a 25 to 50 review campaign. Stores already above 4.5 see smaller absolute movement but a much steadier stream of recent reviews, which is what Trustpilot's algorithm weights most heavily when it computes the visible TrustScore.
Yes. Reviewers can mention product names, sizes, colour variants and fit or performance detail at the level a real buyer would. What they never do is make outcome guarantees like 'cured my acne' or 'lost 10kg' - those trip both Trustpilot moderation and FTC endorsement rules, so we brief them out of every draft.
By default, invitations go from BGR's verified sender infrastructure, which keeps your domain reputation clean and gives us direct deliverability monitoring. If you prefer sender authentication under your own domain, we can set up a delegated sub-domain with DKIM and SPF alignment as part of onboarding.
Every ecommerce campaign includes a 30-day free replacement guarantee. If a live review is removed inside that window, we replace it at no cost from a fresh reviewer profile matched to your product line and buyer geography. Our sustained live-review rate on ecommerce campaigns sits at 97.1%.
Yes, once your TrustScore is above 3.5 with enough recent reviews to qualify. Trustpilot syndicates ratings to Google Seller Ratings (which power the star strip on Shopping and Search Ads) and to Meta ads via the Trustpilot integration. Most stores start seeing the visible stars in Google Shopping within two to three weeks of the first drop.
Yes. We routinely run parallel campaigns for merchants operating separate Trustpilot profiles per country or per storefront. Each profile gets its own reviewer routing, pacing calendar and reporting, with one account manager owning the whole portfolio and one monthly invoice with per-profile breakdown.
Yes, and it is one of the highest-return use cases. A new store with no reviews will almost never convert paid traffic to a first order. We build a starter cohort of 15 to 25 reviews across your top-selling categories, paced over 30 to 45 days, so the profile reads as a working store before you scale ad spend.
Pick a package and we start invitation routing in under two hours. 30-day replacement guarantee on every review.