Elite-tier Yelper voices, filter-safe pacing, and named-staff references that survive Yelp's recommendation software. First live review in 3-5 days.
Every invitation is routed to a Yelper with real check-in history, an established friend network, and photos on prior reviews - the exact signals Yelp's recommendation software uses to keep a review on the recommended tab.
Patient-experience personas covering front-desk flow, hygienist gentleness, provider chairside manner, whitening/veneer/implant consultation depth, and post-treatment follow-up realism - no clinical outcome claims.
Patient personas covering appointment scheduling ease, MA and nurse warmth, physician listening quality, and portal-communication responsiveness - all around experience, not diagnosis.
Patient personas covering consultation depth, injector or laser-tech experience, front-office coordination for follow-up visits, and comfort during in-office procedures - no before/after result claims.
Patient personas covering intake and evaluation depth, adjustment or therapy experience, treatment-plan clarity, and front-desk billing transparency - referencing pain-relief experience without outcome guarantees.
Patient personas covering initial evaluation depth, PT and PTA rapport, home-program clarity, and appointment-scheduling flexibility around work schedules.
Parent personas covering waiting-room child-friendliness, provider warmth with kids, appointment timeliness, and after-visit portal communication - experience-based only.
Patient personas covering intake sensitivity, scheduling ease across sliding-fee or insurance flow, telehealth platform experience, and continuity of care - referencing session-experience only, never clinical detail.
Client personas covering consultation depth, injector or aesthetician technique confidence, sterile-environment visibility, and post-treatment follow-up - referencing comfort and experience, not outcome claims.
Yelp's automated filter is famously aggressive. Every reviewer profile, IP path, cadence, and content pattern is set up to land your review on the recommended tab instead of the not-recommended list.
Our medical review workflow never touches PHI. We do not receive, request, or reference patient chart data, diagnoses, treatment codes, or any information that could identify a specific patient encounter. Every reviewer engages with public-facing practice information (services listed on your website, provider bios, front-desk flow, published pricing where applicable) and writes about the visit experience - never about clinical detail. Practice-side coordination happens only with your marketing lead or practice manager, never with clinical staff or PHI-adjacent systems.
Reviews reference patient-experience touchpoints (scheduling, front-desk warmth, wait-time honesty, chairside manner, follow-up communication) without making clinical-outcome or 'cure' claims. Reviewers do not diagnose, do not compare treatment modalities, and do not overstate results - which keeps reviews FTC-compliant and free of the health-claim language that Yelp's medical-vertical filter is trained to flag.
Every reviewer on our medical pool holds an established Yelp account with real profile photo, filled bio, prior review history that includes at least one unrelated medical or wellness category, and an active friend network - the quality signals that keep a medical review recommended long after posting.
Every review posts to your live Yelp business page so your practice manager or billing coordinator keeps full merchant right-to-reply, dispute-filing, and content-flagging paths - which matters in medical, where insurance-coverage and billing-code disputes are the most common reason for negative reviews and where a well-written owner-response often converts more prospective patients than the original review's rating.
Public-facing service menu, provider bios with first names, specialty focus, and brand-voice guardrails around insurance, billing, or clinical language. 20 minute call with practice manager - never with clinical staff.
Persona briefs built per provider and per patient-experience touchpoint, then paired to Elite or established Yelpers with metro-matched medical or wellness check-in history.
First live review typically lands on the recommended tab inside 72 hours from a specialty-matched Yelper referencing a plausible visit experience.
Reviews land on a curve that mirrors real practice appointment flow (heavier Monday-Thursday), blending naturally into the invited-to-organic ratio expected of an active practice page.
Full campaign report with rating delta, per-provider mention breakdown, screenshot bundle, and any replacements under the 30-day guarantee.
"Our dermatology practice had a 3.1 Yelp rating from a handful of billing-dispute reviews that dwarfed our happy-patient volume. BGR brought us to 4.7 across 32 recommended reviews in nine weeks - new-patient inquiries have jumped 44% and our injectors are booked out three weeks. Everything stayed HIPAA-clean."
Medical practice owners often treat Yelp as secondary to Google or Healthgrades. That's a misread. For self-pay verticals (dental, dermatology, aesthetics, chiropractic, mental health) and for insurance-driven verticals where patients still have provider choice (primary care, physical therapy, pediatrics), Yelp sits inside the top 3 discovery paths and often outranks Healthgrades for prospective-patient trust. Here is what that reality means for how a medical campaign should be shaped.
A review that names a provider ('scheduled with Dr. Nguyen - she explained the treatment plan and answered every question') converts prospective patients into first-visit attendees who arrive already trusting the provider. This measurably reduces first-visit no-show rates because trust is pre-established. We build 30-40% of every medical campaign around named-provider briefs where you supply the roster.
Yelp treats attached photos as authenticity signals, but for medical the right photos are waiting-room warmth, reception decor, and neighborhood/parking clarity - not clinical or post-treatment imagery, which trips both the FTC health-claim filter and prospective-patient discomfort. We include one to two front-of-house environment photos per review with realistic phone-camera EXIF - which quietly resolves the biggest first-visit anxiety, which is 'what is this place actually like'.
Prospective patients discount reviews that claim zero wait time (unbelievable in medical) and trust reviews that say 'ran 10 minutes behind but front desk let me know' more than any other pattern. We brief reviewers to reference realistic wait windows with front-desk communication, which reads as authentic patient experience and dramatically outperforms 'seen right away' claims on prospective-patient conversion.
For medical, a well-written owner response to a billing-dispute review often converts more prospective patients than the negative review costs. We coach practice managers on response templates that acknowledge the concern, reference the insurance-verification process, and invite offline resolution - which prospective patients read as evidence of accountability. Never respond defensively; response tone is a top-3 signal prospective patients evaluate.
Every reviewer holds an Elite-tier or established Yelp account with photo-rich review history, real friend network, and stable device fingerprint.
Invitations sent from IPs, mobile networks, and Yelp check-in patterns matching your primary metro so reviews cluster near your Yelp business page geo-signal.
Drops paced to lift your recommended count in a curve that mirrors natural busy-season traffic - never a spike that flips reviews to the not-recommended tab.
We never touch your customer list. Reviewer briefings are written from your public Yelp business page and your intake form only.
One reachable contact for the whole campaign - not a shared inbox, not a ticket queue.
Live posting log, screenshot bundle, recommended vs not-recommended split, and pacing recommendation for the next drop.
Yes, because our workflow never touches PHI. HIPAA governs patient health information - chart data, diagnoses, treatment codes, insurance identifiers. Our reviewers never receive any of that. They engage only with public-facing information (your website, services page, provider bios) and write about visit-experience touchpoints (scheduling ease, front-desk flow, provider warmth, wait times). Practice-side coordination happens with your marketing lead or practice manager, never with clinical staff or EHR systems.
No. Our medical review briefs explicitly exclude clinical-outcome claims, 'cure' language, treatment comparisons, and diagnosis references - all of which the FTC treats as high-risk in health endorsements. Reviewers reference patient-experience elements (scheduling, front-desk warmth, provider chairside manner, follow-up communication) that are experience claims, not health claims. This is the same standard Yelp's medical-vertical filter is trained on, which is why our recommended-tab retention is so high in this vertical.
Medical Yelp reviews carry higher scrutiny from both Yelp's filter and from prospective patients, so briefs have to be more sophisticated. A prospective patient is evaluating trust on a personal decision, so 'nice office' does almost nothing. Our medical Yelper pool is briefed to describe front-desk flow specifically, name the provider they saw, reference wait-time honesty, and comment on follow-up communication. Depth on experience touchpoints is the whole conversion mechanism - and stays fully compliant.
Yes, provided the reference stays experience-based. A reviewer can name a provider ('saw Dr. Kim for a routine cleaning consultation - she took time to explain everything') and reference a service line ('scheduled the whitening consult, front desk followed up next day') without making clinical-outcome claims. What they will not do is claim medical results ('cured my back pain') or compare against other practices.
Our sustained recommended-tab rate for medical campaigns is 93% - the highest of any vertical - because Yelp's medical filter rewards experience-based reviews from established Yelpers with prior medical or wellness check-in history and penalizes clinical-outcome language. Our briefs are engineered around exactly that distinction. If any review falls to the not-recommended list inside 30 days, we replace it free.
Yes. Multi-office dental groups, DSOs, and specialty practice networks run per-location Yelp campaigns because Yelp ranks each office independently. We run parallel campaigns with metro-matched Yelper routing per office, per-location pacing, and a single account manager owning the portfolio with per-office reporting and rating-delta dashboards.
If any live review falls off the recommended tab inside 30 days of posting, we replace it free of charge with a fresh specialty-matched Yelper. Our recommended-tab rate on medical campaigns is 93% because HIPAA-safe, experience-only briefs from Elite Yelpers with medical-vertical check-in history trigger the filter far less often than generic vendor templates that make outcome claims.
Yes. We map our pacing against your existing post-visit review-request cadence (whether that runs through Weave, Solutionreach, Podium, or manual front-desk asks) so the invited-to-organic ratio never spikes in a way Yelp's medical-vertical filter would flag. Most practices run our campaign as a permanent baseline underneath their in-house post-visit survey invitations.
Pick a package and we start reviewer routing inside 24 hours. 30-day replacement guarantee on every recommended review.